Effective 5 August 2026. These terms govern access to the Retainr website, platform, and related services.
Terms Retainr terms and conditions for use of the website, platform, account, and related services. These terms govern the relationship between visitors or account holders using retainr.io and the Retainr service. By accessing or using the service, a visitor or account holder accepts these terms. Anyone who does not agree should not use the service.
Retainr is now free forever. There are no more plans, seat fees, or feature limits. Users may connect independent payment providers to charge their own clients; those providers apply their own terms, processing fees, billing requirements, and dispute procedures.
A current Retainr subscription will end at the close of its existing billing period. There will be no further Retainr subscription charges, and no refund is being issued for the current period. The workspace, its data, and access to every feature remain available.
Account holders must provide accurate, complete, and current information and are responsible for activity performed through their account. Passwords and other credentials must be protected and must not be disclosed to unauthorized third parties. Suspected unauthorized use or a security incident should be reported promptly to Retainr.
Users remain responsible for the legality, reliability, accuracy, permissions, and appropriateness of content they upload, store, link, or share through the service. Users must own that content or have the authority needed to use it. The service requires a limited license to host, reproduce, display, transmit, and otherwise process customer content as needed to operate and provide Retainr.
Retainr's original service, features, functionality, brand, and non-customer content remain the property of Retainr or its licensors and are protected by applicable intellectual-property laws. Users may not use Retainr trademarks or trade dress without prior written consent. Copyright concerns should be sent to contact@retainr.io with enough information to identify the work, location, rights holder, and alleged infringement.
Retainr may link to or integrate with services not owned or controlled by Retainr. Those providers apply their own terms, privacy practices, availability, and security controls. Retainr is not responsible for third-party content or practices, and users should review the applicable terms before connecting an account or sending information.
Retainr may suspend or terminate access where a user breaches these terms or where action is reasonably required to protect the service, users, or legal compliance. When service ends, the right to use the platform ceases. Users should export information they are required to retain before closing an account, because stored content and records may be deleted in accordance with platform policy.
The service is provided on an as-is and as-available basis to the extent permitted by law. Retainr does not promise uninterrupted availability, that every defect will be corrected immediately, that the service will be free from every harmful component, or that use will produce a particular commercial result. Users remain responsible for evaluating whether the service fits their requirements.
To the extent permitted by applicable law, Retainr and its directors, employees, partners, agents, suppliers, and affiliates exclude liability for indirect, incidental, special, consequential, exemplary, or punitive loss arising from use of or inability to use the service, third-party conduct or content, content obtained through the service, or unauthorized access to or alteration of transmissions or content.
The currently published Retainr terms state that they are governed by the laws of the United States of America without regard to conflict-of-law rules. If a provision is found invalid or unenforceable, the remaining provisions continue in effect. A failure to enforce a provision is not a waiver, and these terms replace prior agreements concerning the same subject matter.
Retainr may revise these terms. Continued use after revised terms take effect means the user accepts the revised terms; users who do not agree should stop using the service. Questions can be sent to contact@retainr.io.